• 10 Loyalty Points are equivalent to £1.00
  • Every time you place an order we will treat you to some loyalty points. We are currently treating customer to points worth 10% of every order they place. So if you place an order for £100.00, we'll treat you to 100 points worth £10.00
  • Loyalty points are available to spend the day after we dispatch your order – we’ll e-mail you to confirm they're ready to spend
  • Loyalty points expire after 6 months if not used
  • You can choose how many points you'd like to have deducted from your order before you checkout
  • We even treat you to more loyalty points when you spend your existing loyalty points - so you won't run out!


  • Loyalty points are only valid at hotdiamonds.com - they are not available to use in store
  • We will not swap your loyalty points for cash - they can only be used against future orders
  • If you return your order for a refund, the loyalty points generated from that order will be cancelled
  • We reserve the right to remove credit from accounts at anytime
  • Order placed with loyalty points applied as a result of winning a competition will not earn further loyalty points
  • Points from different Hot Diamonds accounts cannot be merged together
  • If you request a refund having already used the loyalty points earned from the returned order, we reserve the right to deduct the loyalty points value from the refund

Completed your purchase as a guest and not earned your Loyalty Points? Creat a new account and contact us at enquiries@hotdiamonds.com and we will arrange to add them for you!


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