Delivery

We know you'll want to receive your jewellery as soon as possible, without incurring excessive postage and packing charges. That's why we're pleased to offer you our free delivery and same day dispatch service. Please see below for details...

Same Day Dispatch:

All items with a 'same day dispatch' message on our website will be dispatched on the same day that you order, provided that you place your order before 2PM. If you place your order after 2PM, we will endeavour to dispatch your order on the same day, but your order may be dispatched on the following working day.

All items with an 'Allow 7 Days' message on our website, will be dispatched as soon as possible, but please allow up to 7 working days for delivery.

Multi-item orders:

Multi-item orders are always dispatched in their entirety, and so please consider the longest fulfilment time for an item on your order, to be the fulfilment time for your whole order.

Free Delivery:

Our standard delivery service (2nd Class Royal Mail Packet Post) is free of charge. Royal Mail will aim to deliver your parcel by the 3rd working day after dispatch (including Saturdays).

Urgent Orders:

Should you require your order urgently, you have the option of upgrading to a 24 hour delivery service. We will charge you £4.50 for this service, and parcels will be delivered the working day after dispatch, usually by Amtrak. This service can be selected when you reach the checkout stage of the order process.

Delivery Communication:

Once your order has been dispatched, we will send you an e-mail to let you know. If you have selected a 24 hour delivery service, we will also e-mail you your parcel consignment number, so that you can track the progress of your parcel on Amtrak's website.

You can also track the progress of your order from your My account page on our website.